Your privacy is important to us. This Privacy Policy explains how
the Mimonie app ("we", "us", or "our") collects, uses, and protects your personal information when you use our services.
1. Information We Collect
We collect the following information from you:
Personal Information: This includes your name, email address, phone number, occupation, and any other identifying information provided during the registration process.
Verification Data: We collect information such as your government-issued identification, Bank Verification Number (BVN), and other relevant data as part of our Know Your Customer (KYC) process.
Financial Information: To verify your bank account and process payments, we collect your BVN, account number, and debit/credit card details.
Contribution Data: If you participate in our contribution features, we collect and process financial data related to your contributions and payments.
Income Verification Data: We may use external services to verify your income details.
Usage Information: Data on how you interact with the app, such as which features you use, device type, and operating system.
Location Data: If you enable location services, we may collect your geographic location.
2. How We Use Your Information
We use your information to:
Verify Your Identity: We perform KYC to ensure compliance with regulatory requirements.
Process Financial Transactions: We process payments for contributions, charge your saved card for services, and verify your BVN and account number.
Verify Income: We may verify your income before allowing access to specific features or contributions.
Provide and Improve Our Services: Enhance your experience by personalising the app and improving features based on usage data.
Communicate with You: Send you notifications, updates, and transaction confirmations.
Ensure Security: Protect against fraudulent activities, unauthorised access, and misuse of the app.
3. Sharing of Information
We do not sell your personal information. However, we may share your data with:
Service Providers: We work with third-party service providers to help us perform identity verification (KYC), process payments, verify income, and provide other services necessary for the functionality of the app.
Legal Authorities: We may share your information if required by law or in response to legal proceedings.
4. Payment and Financial Data
All payment processing, including BVN verification and card payments for contributions, is handled through secure and registered third-party providers. Your payment information is encrypted and securely transmitted for processing. We do not store your full card details on our servers.
5. Data Security
We take reasonable measures to protect your personal information from unauthorised access or disclosure. This includes encryption and secure data storage.
6. User Rights
You have the right to:
Access, Update, or Delete Your Information: Request to access or update your personal information at any time.
Withdraw Consent: You can withdraw your consent to data collection at any time by contacting us.
Opt Out of Marketing: You can opt out of receiving marketing communications from us.
To exercise these rights, please contact us at [support@mimonie.net].
7. Data Retention
We retain your personal information as long as necessary to provide services or as required by law. This includes retaining data for financial transactions, KYC compliance, and legal obligations.
8. Use of Third-Party Services
We work with external service providers to perform certain functions on our behalf, including:
Verification Services: For identity and income verification.
Payment Processing Services: For processing payments and verifying financial information.
These service providers are responsible for processing your data securely and in accordance with their own privacy policies.
9. Children’s Privacy
The Mimonie app is not intended for children under 18. We do not knowingly collect personal information from children. If we discover that we have collected data from a child, we will promptly delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app, and we will notify you of significant updates.
11. Contact Us
If you have any questions about this Privacy Policy or your data rights, please contact us at [support@mimonie.net].
SUPPORT
You can get in touch with us via the following channels
